FAQs

Frequently Asked Questions

Do you accept insurance?

At this time, we do not accept insurance or bill insurance directly.

Although we do not bill insurance directly, we can provide a detailed superbill that you may submit to your insurance company for possible reimbursement through your out-of-network benefits.

The evaluation is a self-pay service with a typical evaluation total cost of $3,850, divided into three payments:

  • Initial consultation: $350
  • Testing: $3,150
  • Feedback/follow-up appointment: $350

For more complex questions, we may need more time and/or evaluation methods, with additional costs explained before the evaluation.

Because coverage varies by plan, we recommend contacting your insurance company before scheduling to ask about your out-of-network benefits for neuropsychological evaluations. You may also want to ask whether preauthorization is required and what documentation is needed to submit a claim.

We also accept CareCredit, a flexible financing option for health care costs.

Related: contact the office about fees or a superbill; how to request your records.

What disorders do you diagnose?

Examples of conditions our neuropsychologists may diagnose through an evaluation include:

A neuropsychological evaluation provides a comprehensive understanding of an individual’s cognitive, academic, emotional, behavioral, and adaptive functioning. Our evaluations examine multiple areas of functioning to identify strengths and challenges, clarify the factors contributing to difficulties, and understand how different aspects of functioning may interact.

Related: what an evaluation covers.

Do you provide intervention services (i.e., psychotherapy, coaching, rehab, etc.)?

Our practice specializes in comprehensive neuropsychological assessment and does not provide ongoing intervention services. We maintain a trusted network of providers throughout the Austin area and can provide referrals for therapy, educational support, coaching, rehabilitation, and other services based on specific needs.

Related: local referral partners.

How long will the evaluation take?

Testing typically takes between 5–10 hours and is usually completed during a single office visit. However, in certain circumstances, testing may be completed over several shorter sessions. This will be discussed with the doctor during the initial appointment.

Related: the five steps of an evaluation.

What should I bring to the evaluation?

On the evaluation day, please bring:

  • Records (if not already shared with your doctor):
    • Any relevant prior evaluations or medical records
    • For students: report cards or school support plans (like 504 or IEP)
  • Medications:
    • A list of all current medications
    • Any doses you need during the testing day
  • Assistive devices: (e.g. glasses, hearing aids, AAC device)
  • Completed questionnaires
  • Optional items for your comfort:
    • Snacks
    • Drink
    • Sweater or jacket

Can I speak with the doctor before or after the evaluation?

Absolutely. We believe your input is vital to an accurate assessment. Before testing, you will meet with the doctor for an initial clinical interview to discuss your primary concerns and the context surrounding the referral. After the evaluation, a feedback session is scheduled to review results, answer questions, and discuss next steps.

Related: the two doctors.

Do you collaborate with schools and other treatment providers?

Yes. We believe collaboration is essential to effective care. With your written permission, we’re happy to share reports or consult with:

  • Primary care clinicians and other medical providers
  • School counselors, special education teams, or 504 committees
  • Therapists and other mental health providers

Related: school advocacy and family support; for referring providers.

What is the difference between a psychoeducational, psychological, and neuropsychological evaluation?

These assessments differ in the questions they are designed to answer, the comprehensiveness, and the areas of functioning they emphasize.

A psychoeducational evaluation generally focuses solely on intellectual functioning and academic achievement. It can reveal areas where your child is behind in school but may not fully explain why and does not provide a comprehensive picture of neurocognitive strengths and weaknesses. These evaluations do not usually integrate information across neurological systems and domains. Many of the individuals providing these evaluations may have a master’s degree or a certification in addition to a bachelor’s degree.

A psychological evaluation typically focuses more heavily on emotional, behavioral, and psychological functioning. It can be especially helpful when the primary questions involve mood, anxiety, personality, behavior, or psychiatric diagnoses. A psychological evaluation should be completed by a licensed psychologist.

A neuropsychological evaluation is typically the most comprehensive assessment of neurocognitive and psychological functioning. This assessment examines how a person's cognitive abilities work together and how those abilities may relate to learning, development, medical conditions, and brain functioning. Neuropsychological assessment examines areas such as attention, memory, processing speed, language, executive functioning, visual-spatial skills, reasoning, and problem-solving, and may also consider emotional and behavioral functioning when appropriate. For individuals in school, these evaluations will include formal academic testing.

Related: neuropsychological evaluations at the practice.

Are there any risks associated with testing?

Neuropsychological testing is safe and noninvasive. Because these evaluations are comprehensive, some individuals may feel fatigued or frustrated during the testing process. We build in appropriate breaks and work to make the evaluation experience as comfortable as possible.

We also recognize that receiving a diagnosis or learning more about cognitive, developmental, and emotional functioning can feel personal and, in some settings, may raise concerns about stigma or privacy. We take confidentiality seriously and protect your information in accordance with applicable privacy requirements. We discuss how evaluation results can be used and shared as part of the evaluation process.

For forensic, IME, and IEE evaluations, confidentiality differs from a clinical evaluation. These expectations are clearly discussed before the evaluation begins. Feel free to bring up any concerns with your doctor.

Related: forensic evaluations; independent educational evaluations.

What happens after the testing day?

You will meet with your doctor for a follow-up feedback session to review the results and recommendations in detail. Your doctor will field any questions that arise and ensure you feel supported as you take the next steps.

Following your feedback meeting, you will receive a comprehensive written report. The report will include evaluation findings, diagnostic impressions, and individualized recommendations.

How do I schedule an appointment?

Email info@neuroaustin.com or call us at 512-637-5865. Our office manager will help match you with the appropriate doctor and send you the necessary paperwork to get started.

Do you offer adult testing?

Our clinic specializes in neuropsychological evaluations for children and adolescents. However, Drs. Bunner and Paulos provide assessments for adults exploring learning differences and neurodivergence. Additionally, Dr. Paulos specializes in recovery after brain injury for all ages, and Dr. Bunner provides adult evaluations in select circumstances, such as forensic cases or Independent Medical Evaluations (IME).

Related: Dr. Paulos; Dr. Bunner; forensic evaluations and IMEs.

Ready to Get Started?

Our office manager will help match you with the appropriate doctor and send you the necessary paperwork to get started.

Phone

512-637-5865

Office hours

Monday to Friday
8:30am to 5:00pm