Resources
Support Beyond the Evaluation
Below are trusted referrals and educational resources to support you at any stage.
Local Referral Partners
Occupational & Speech Therapy
Social Skills Training
Executive Functioning Coaching
Educational Advocacy
Other Resources
Parent & Caregiver Guides
Educational & Medical Organizations
- APA – American Psychological Association – National leader in psychological research and practice
- NAN – National Academy of Neuropsychology – Promotes excellence in neuropsychological assessment
- AAP – Developmental Milestones – The skills most children reach by each age, from the American Academy of Pediatrics
- CHADD – National nonprofit supporting individuals with ADHD
- Autism Speaks – Resources for autism advocacy, diagnosis, and support
- BrainLine – Brain injury education, family resources, and recovery tools
Need More Help
Not sure where to start? We’re happy to help. Contact our team for personalized guidance and support.
Medical Records and Patients’ Rights
At Neuropsychology Specialists of Austin, PLLC, we want to ensure you have clear access to your health information and a straightforward way to voice any concerns.
How to Request Your Records
You have the right to request a copy of your health care records. To begin the process, please contact our Office Manager:
Phone: 512-637-5865
Email: info@neuroaustin.com
Note on Third-Party Requests: If you would like your records sent to someone else, we require a signed written request indicating your (1) permission and (2) the specific person or entity to whom you would like the record released.
Important Information Regarding Timeline & Fees:
- Timeline: This information will be provided within 15 business days from receipt of a valid written request.
- Fees: A reasonable, cost-based fee for preparing and furnishing this information may be charged.
Licensing & Disciplinary Authority
Our neuropsychologists are regulated by the Texas State Board of Examiners of Psychologists, a division of the Texas Behavioral Health Executive Council (BHEC).
Address: 1801 Congress Ave., Ste. 7.300, Austin, Texas 78701
Phone: (512) 305-7700
Official Contact Page: bhec.texas.gov/contact-us
Filing a Complaint
Patient satisfaction is very important to us. If you have concerns or complaints regarding your care or privacy at Neuropsychology Specialists of Austin, PLLC, we encourage you to raise these issues with your neuropsychologist or our Office Manager:
Phone: 512-637-5865
Email: info@neuroaustin.com
If you wish to file a formal consumer complaint or need to contact our licensing board directly, you may do so through:
- Texas Behavioral Health Executive Council (BHEC):
- Complaints must be submitted using the Official BHEC Complaint Form.
- The completed form can be sent by email to Enforcement@bhec.texas.gov or by mail to 1801 Congress Avenue, Suite 7.300, Austin, Texas 78701.
- Investigations/Complaints 24-hour, toll-free system: (800) 821-3205
- Texas Office of the Attorney General:
- Instructions and forms are available on the Consumer Protection webpage
- Secretary of the U.S. Department of Health and Human Services (HHS):
- Complaints are submitted through the HHS Complaint Portal